Global Mobility & Corporate Relocation Management

Step 1: Pre-arrival planning

Planning starts before the flight is booked, because the start date constrains everything downstream. GVSS reviews the assignee profile, the destination city, the employer address, the assignment length and the household composition, then produces a written scope with a cost estimate. That written scope is what the arrival, accommodation and search steps are measured against, so an expectation is set before anyone travels rather than after.

Dependency. Availability of any specific service is confirmed per request. GVSS does not reserve capacity at the point of enquiry.

Step 2: Airport arrival enquiry and confirmation

GVSS currently accepts enquiries for arrival assistance in Lagos and Abuja. Airport, terminal and service availability is reviewed and confirmed for each request. A meeting arrangement is only made once passenger and flight details are exchanged and the request has been reviewed. The meeting point, the assistance provided and any onward transfer are agreed in writing before travel, and no capacity is reserved at the point of enquiry.

Dependency. GVSS does not hold airside, tarmac or gate access, does not meet passengers inside the secure area, and does not handle immigration formalities. Those steps are the traveller's own, with their immigration adviser.

Step 3: Temporary accommodation

A residence is arranged to bridge the gap between arrival and a settled decision, not as a quiet default that becomes permanent. GVSS holds a short stay while the longer search runs, and both are scoped as separate pieces of work so the temporary option does not quietly turn into the long-term one. Leadwood Homes residences are based in Lagos; accommodation for Abuja and Port Harcourt is scoped per request rather than drawn from standing inventory.

Dependency. Power, water and connectivity differ by residence. GVSS reviews what applies at a specific address using information supplied by the property manager, and confirms it before booking.

Step 4: Home search

The search starts from the working day, not from a neighbourhood list. GVSS maps the employer address against candidate areas, then presents options against that brief. Viewings are coordinated with the property manager or agent, and the tenancy process is managed through to handover. For a family move, school options and the journey from a shortlisted school are part of the shortlist criteria rather than an afterthought.

Dependency. Availability changes quickly in Lagos. A residence shown as an option is not reserved until a booking is confirmed in writing.

Step 5: Neighbourhood orientation

Orientation is scoped to the shortlisted areas rather than delivered as a generic city pack. It covers what daily life actually looks like on a given street: how services are reached, what the commute involves in practice, what to expect around the property, and which decisions are worth making before arrival rather than after. The output is written for the specific household, because a family with school-age children and a single assignee need different information from the same city.

Dependency. GVSS does not publish neighbourhood safety rankings or comparative crime data, and does not assess areas on the assignee's behalf.

Step 6: School-search assistance

GVSS researches school options, compares curriculum offerings and languages of instruction, maps the journey from a shortlisted school to a shortlisted neighbourhood, and helps the family understand the admissions timetable so the move date and the school calendar can be planned together. Where an employer has a policy on schools or a budget, that policy is the brief GVSS works to.

Dependency. Admissions are decided by each school. GVSS does not rate schools, does not guarantee a place, and does not act as a placement agent.

Step 7: Settling-in coordination

Settling-in is the unglamorous part that decides whether a move works. GVSS coordinates utility connections and account openings, furniture fit-out through Leadwood Furniture, introductions to the services a household actually needs, and the handover of the residence inventory. It is also where expectations get reset about what can realistically be completed in the first weeks.

Step 8: Transportation

Corporate vehicle rental and chauffeured transport are arranged for airport transfers, daily commuting and multi-day itineraries. GVSS also works with vehicle suppliers for longer postings. Availability is confirmed per booking rather than held, so a transport element is always confirmed before it appears in a plan.

Dependency. Driver and vehicle availability are confirmed per booking. GVSS does not guarantee same-day supply.

Step 9: Departure support

Departure is planned rather than improvised. GVSS coordinates move-out scheduling, the condition walk-through against the inventory record, meter readings, account closure and, where requested, outbound transport and an arrival-side handover. Anything outstanding at close-out is listed explicitly rather than left in an email thread.

Dependency. Deposit return follows the tenancy terms and the property manager. GVSS cannot guarantee a refund or a refund timescale.

Step 10: City-specific scoping

Coverage is scoped by city, because the same service is not equally available everywhere. Lagos has the deepest coverage: Leadwood Homes residences, home search, short-stay housing, transport and furniture are established there. Abuja is common for government, diplomatic, institutional and project roles, with housing and transport scoped per request. Port Harcourt is mostly project and rotational work, with housing and transport scoped per request and lead time driven by a mobilisation date.

Dependency. Lagos, Abuja and Port Harcourt are service coverage areas, not branch offices. GVSS does not publish offices in them, and availability differs by service within each city.